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A Comprehensive Guide About AT&T Affordable Connectivity Program

Written by: Jeremy Moore
July 29, 2023

In today's digital age, having a reliable and affordable internet connection has become a necessity rather than a luxury. Recognizing the importance of equal access to digital resources, AT&T, one of the leading telecommunications companies in the U.S., has initiated the AT&T Affordable Connectivity Program (ACP). This program aims to bridge the digital divide by offering discounted internet services to qualifying low-income households. This article aims to provide a comprehensive overview of the AT&T Affordable Connectivity Program, including its benefits, eligibility criteria, and the application process.

Understanding the AT&T Affordable Connectivity Program

The AT&T Affordable Connectivity Program is part of a broader national initiative by the Federal Communications Commission (FCC) to ensure that low-income households can afford essential broadband services. Under this program, AT&T offers significant discounts on broadband services to eligible households, enabling them to access essential online resources for education, work, healthcare, and other critical activities. The ACP helps ensure that all households, irrespective of income level, can remain connected in our increasingly digital world.

Exploring the Broadband Plans under the ACP

The AT&T Affordable Connectivity Program offers a range of broadband plans designed to cater to varying needs and budgets. The offerings range from basic packages suitable for regular browsing, email, and social media use, to more robust plans designed for heavy data usage, such as streaming, gaming, and video conferencing.

While specific plan offerings and pricing can vary depending on your location, all plans under the ACP come with a significant discount to make them more affordable for low-income households. It's recommended to speak with an AT&T representative or check their website to understand which plans are available in your area and which one would best suit your household's needs.

Eligibility Criteria

The eligibility criteria for the AT&T Affordable Connectivity Program primarily revolve around household income and participation in certain federal assistance programs. A household may qualify for the ACP if it satisfies one of the following criteria:

  • An income at or below 200% of the Federal Poverty Guidelines.

Participation in assistance programs such as:

  • Medicaid

  • Supplemental Nutrition Assistance Program (SNAP)

  • Federal Public Housing Assistance

  • Veterans Pension and Survivors Benefit

  • Lifeline

  • A household with children receiving free or reduced-price lunch or school breakfast.

  • A household that has experienced a substantial loss of income since February 29, 2020.

Maintaining Eligibility and Annual Recertification

Once you're enrolled in the AT&T Affordable Connectivity Program, it's vital to ensure that your household remains eligible for the benefits. The program requires subscribers to recertify their eligibility annually. This process involves confirming your ongoing participation in the qualifying federal assistance programs or verifying that your household income remains at or below the 200% federal poverty level.

If your household is no longer participating in the relevant programs or if your income has increased above the threshold, you will need to inform AT&T. Failure to do so may result in penalties or discontinuation of the program benefits. AT&T typically sends reminders to households when it's time to recertify, but it's a good idea to mark your calendar to ensure this crucial step isn't overlooked.

Benefits of the AT&T Affordable Connectivity Program

The AT&T Affordable Connectivity Program offers a host of benefits designed to provide affordable, high-quality broadband services to eligible households. The primary benefits include:

  • Broadband Discounts: Subscribers receive discounts on AT&T's broadband services, making high-speed internet more accessible and affordable.

  • Flexible Plans: AT&T offers several plans under this program, allowing subscribers to choose the one that best suits their needs and budget.

  • No Long-Term Contract: Subscribers are not required to enter into a long-term contract to avail of these services, offering greater flexibility.

Application Process for the AT&T Affordable Connectivity Program

Applying for the AT&T Affordable Connectivity Program involves a few straightforward steps:

  1. Verify Eligibility: First, you need to verify if your household is eligible for the program based on income or participation in federal assistance programs.

  2. Complete an Application: Next, you need to complete an application form, available on the official AT&T website or the National Verifier website. You need to provide necessary personal information and details about your income or participation in federal assistance programs.

  3. Provide Proof of Eligibility: Along with your application, you need to provide documentation that proves your eligibility, such as pay stubs, tax returns, or letters of participation in federal assistance programs.

  4. Choose Your Plan: Once your application is approved, you can choose the broadband plan that best suits your needs and budget from the options available under the program.

  5. Activate Your Service: Finally, you will need to contact AT&T to set up and activate your service

Frequently Asked Questions

What happens if my household income increases during the year?

If your household income increases during the year to a level above the 200% federal poverty line, you will no longer be eligible for the AT&T ACP. You are required to notify AT&T of this change in your financial circumstances.

I already have AT&T broadband service. Can I switch to the Affordable Connectivity Program?

Yes, current AT&T customers who meet the eligibility requirements can switch to the ACP. You'll need to contact AT&T customer service to discuss transitioning to this program.

Can I avail of the ACP discount on multiple services?

No, the ACP discount applies to only one service per household, either a phone or internet service.

What happens if I move?

If you move, you'll need to notify AT&T and check if the service is available at your new address. The availability of AT&T services can vary by location.

What is the process for annual recertification?

For annual recertification, you'll need to provide updated documentation proving your household's income level or continued participation in qualifying federal assistance programs. AT&T typically sends a reminder when it's time to recertify.


With the advent of the digital age, broadband services have become indispensable in everyday life. The AT&T Affordable Connectivity Program aims to ensure that these essential services are accessible and affordable to all, regardless of income level. By understanding the program, its benefits, eligibility criteria, and application process, eligible households can take a step towards digital inclusivity, staying connected and updated in an increasingly digital world.

Are you wondering about the AT&T Affordable Connectivity Program application approval timeline? Don't wait another moment. Read the comprehensive guide at We Are All USA to understand the process and get one step closer to affordable internet today!

Jeremy Moore
With a deep understanding of the challenges faced by individuals in difficult financial circumstances, Jeremy is dedicated to empowering others to access the benefits, grants, and assistance programs that can transform their lives.
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